Billing and Subscriptions
Cancel your subscription
You can cancel a subscription from Apple, or a subscription you purchased in an app, directly in the App Store on your device.
Request a refund
App Store and iTunes Store purchases may be eligible for a refund. To request one, click the link below, sign in and select "Request a refund".
View your purchase history
You can find a history of the apps, subscriptions and media you’ve bought from the App Store and iTunes Store.
Manage your payment information
View and update your payment methods or update your billing information.
If you’re unable to make purchases
Find out what to do if your payment is declined, you’re unable to make purchases in the App Store or iTunes Store, or you can’t download or update apps.
Confirm billing charges
If you don’t recognise a charge from Apple, find out how to look up your purchase history and verify charges.
Set up your child’s device
Help your child sign in to Apple devices with their Apple Account, create a device passcode and use Family Sharing to access purchased apps and content.
Access purchases across all of your devices
After you sign in with your Apple Account, you can re-download your previously purchased apps, music, films and TV programmes.
Get help with Apple Account
If you need help with your Apple Account and password, or to regain access to a locked account, start here.
About the Payment Services Directive
In Europe, you may be asked to authenticate purchases or changes to your billing information with your bank or card issuer.
Support app
Get personalised access to solutions for your Apple products.